Welcome to Boston Limo Time. These terms apply when you use our website, www.bostonlimotime.com, or book our transportation services. Please read them. By using our website or booking a ride, you agree to these terms.

Boston Limo Time
867 Boylston St, 5th Floor, Boston, MA 02116
Phone: 617-202-9494
Email: info@bostonlimotime.com

• Airport transfers
• Road shows
• Corporate event transportation
• Hourly and charter service
• Private tours and sightseeing
• Weddings, proms, and other special events
• Worldwide chauffeur service through partner companies

• Reservations depend on vehicle and chauffeur availability.
• Your booking is confirmed only when we send you a confirmation by email or text.
• Please give us correct information: your name, phone number, pickup and drop-off places, date, time, and number of passengers.
• We are not responsible for problems caused by wrong information.
• Please book at least [24–48 HOURS] before your trip. We accept last-minute requests when we can.

• We give you a all inclusive quote or a price when you book.
• Prices may change if your trip changes. For example: more stops, a longer route, extra waiting time, or a different vehicle.
• Payment information is required at booking
• For business accounts, payment is due within 30 days of the invoice date.

• To cancel or change a booking, call 617-202-9494 or email info@bostonlimotime.com
• Cancellations made more than 24 hours before pickup for sedans and suvs at no penalty.
• Cancellations made less than 24 hours before pickup for sedans and suvs will be charged the full amount.
• Cancellations made more than 72 hours before pickup for Sprinter VANs and larger vehicles at no penalty.
• Cancellations made more less 72 hours before pickup for Sprinter VANs and larger vehicles will be charged the full amount.
• No-shows will result to full amount charge.
• Special events, holidays, and large vehicles may have different rules. We will tell you when you book.

• We track your flight. We adjust your pickup time if your flight is early or late.
• For airport pickups, we include 45 minutes of free waiting time after your plane lands for domestic arrivals and 60 minutes for international arrivals.
• For all other pickups, we include 15 minutes of free waiting time.
• After the free time, waiting time is charged at [RATE / "our standard hourly rate for the vehicle type"].

Hourly service starts when the vehicle leaves the garage and ends when the vehicles return to the garage. Minimum for rentals differ from vehicle to vehicle. We are available to answer any question you might have.

We choose and send a vehicle of the type you booked. If it is not available, we will send a vehicle of the same or higher level as an upgrade without extra charge , or tell you before the trip. The vehicle in a photo or description may look a little different from the one we send. Please do not go over the passenger and luggage limits for your vehicle. These limits are for safety and the law.

We work hard to be on time. But some things are outside our control, such as traffic, weather, road closures, accidents, flight changes, and large events. We are not responsible for delays or missed events or flights caused by these things.

Please leave enough time for your trip, especially for flights.

We are not responsible for items left in our vehicles. If you lose something, call us as soon as you can. We will try to help.

Questions about this policy? Contact us:

Boston Limo Time a part of Malden Car Service brand.
867 Boylston St, 5th Floor, Boston, MA 02116
Phone: 617-202-9494
Email: info@bostonlimotime.com